Terms of Service

RAIKORA Creative Studio is the trading brand of [REGISTERED PFA BUSINESS NAME], CUI/CIF [TAX_ID], trade register [REGISTER_NUMBER], registered at [REGISTERED_ADDRESS]. Contact: cosmin@raikorastudio.com / +40 742 812 639. The client is identified in the written agreement using only necessary business/contact details. These draft terms and a completed project brief must be reviewed and expressly agreed before any work or payment. Browsing or submitting an enquiry does not conclude a contract.

The brief specifies the product, reference images, protected identifying details, concepts, deliverables, quantities, formats, usage and acceptance criteria. All fields below must be completed before contracting. No blank field supplies a default value.

Project fee / currency / taxes

[PROJECT_FEE / CURRENCY / TAX_STATUS]

Deposit and balance

[PAYMENT_SCHEDULE]

Invoice due date / late charges

[PAYMENT_TERM / LAWFUL_LATE_CHARGE]

Deliverables and formats

[SCOPE / QUANTITIES / ASPECT_RATIOS]

Delivery deadline

[DELIVERY_DATE]

Revisions / additional rounds

[REVISION_COUNT / EXTRA_REVISION_FEE]

Feedback and correction windows

[FEEDBACK_WINDOW / CORRECTION_WINDOW]

Claim / refund processing windows

[CLAIM_WINDOW / REFUND_PROCESSING_WINDOW]

We produce AI-assisted still images and/or films using the approved reference material. The written brief controls the deliverables. New products, new concepts or new formats outside that scope require a separately agreed quote and timeline. Tool choices remain with the studio, subject to agreed quality, confidentiality and data-processing restrictions. Working files and prompts are excluded unless expressly included.

Supply clear product reference images, brand assets, accurate product facts and usage rights in time for production. You must be authorised to supply any third-party material and a real person’s likeness for the intended use. Provide consolidated feedback within [FEEDBACK_WINDOW] through the named approver. Any delivery extension caused by missing material, changed scope or delayed feedback must be documented with its reason and a revised date. Media buying, targeting, budget, offer, pricing, margins and the landing page remain the client’s responsibility.

The written quote states the total fee, currency, tax treatment, any deposit, balance and due dates using the fields above. Production starts only under the agreed payment schedule. Additional rounds cost [EXTRA_REVISION_FEE] only after approval. Any lawful late-payment terms must be agreed and reviewed. Tax, VAT and cross-border treatment must be confirmed for the actual parties; no VAT status is assumed. Consumer total-price disclosure and other mandatory protections take priority.

The agreed standard is defined against identified source files and checkpoints: shape, proportions, finish, colour, labels and other protected details. Inadequate references must be flagged before production proceeds. Critical label text is preserved or composited from approved references and checked; generated text is not accepted as a substitute. The project includes [REVISION_COUNT] rounds within the approved direction. Review and consolidated feedback are due within [FEEDBACK_WINDOW]. Silence is not automatically deemed acceptance in these draft website terms.

We are accountable for agreed execution and honest reporting of available creative data. Hook rate, hold rate, creative click-through rate and thumbstop ratio are diagnostic indicators, not guaranteed results. The pilot defines platform, numerator, denominator, video duration, baseline and test conditions before measurement. Hook and thumbstop may be the same measure under a platform’s definition. Comparable A/B tests help assess creative contribution but do not fully isolate it from auction delivery, audience, offer and other influences. No ROAS, revenue, sales, conversion, reach or other advertising outcome is promised.

Pilot fee: [PILOT_PRICE + TAX_STATUS]. Scope: [PILOT_SCOPE & FORMATS]. Included revisions: [REVISION_COUNT]. Delivery: [DELIVERY_WINDOW]. Test period: [TEST_WINDOW]. The smaller pilot is quoted at a reduced price relative to the agreed standard scope. The client funds and controls the A/B test against its current creative, keeps relevant conditions comparable, and supplies the agreed reporting. The studio reviews findings and makes included iterations. A wider campaign is a separate decision; the pilot has no automatic renewal.

Under the proposed execution guarantee, the client is entitled to a full refund of all amounts actually paid under the relevant project brief if the studio (a) fails an agreed product-fidelity or deliverable acceptance criterion, (b) fails to provide the agreed included revision rounds, or (c) misses the agreed delivery deadline for reasons attributable to the studio, and does not remedy that failure within [CORRECTION_WINDOW] after written notice. This applies to the project named in the claim, not unrelated projects. A studio-attributable failure is not excused solely because an AI tool was inconvenient or more expensive to use. Client-caused delays and separately agreed scope changes are assessed against their documented revised commitments.

Send the claim to cosmin@raikorastudio.com within [CLAIM_WINDOW], measured from the later of the agreed delivery deadline or receipt of the deliverables concerned. Identify the brief/invoice and amount paid; include the approved reference files and acceptance criteria, the supplied output showing the mismatch, or the dated delivery/revision correspondence showing the missed commitment. For missing delivery, the brief, deadline and payment record are sufficient evidence of what was due; impossible evidence is not required. We acknowledge within [ACKNOWLEDGEMENT_WINDOW], investigate against the written commitments and, if unresolved by the agreed correction window, process the full refund within [REFUND_PROCESSING_WINDOW] by the original payment method unless lawfully agreed otherwise. These contractual windows never shorten mandatory consumer remedies or limitation periods.

Low hook/hold rates, clicks, thumbstop, sales, ROAS or other campaign underperformance alone do not trigger an execution refund. Neither does a request for new scope after compliant delivery. This does not exclude remedies for non-conforming work or any other mandatory right. There is no blanket “no refunds” rule.

Upon full payment, the studio grants the agreed worldwide, non-exclusive licence to use, reproduce, display and adapt the final deliverables for the client’s own advertising and ecommerce purposes, subject to the written brief and third-party restrictions. Agency/platform service providers may handle the assets solely for that permitted client use. No resale or standalone sublicensing is included. Working files, prompts, production methods and pre-existing studio material are retained unless specifically agreed otherwise. The studio grants only rights it holds: copyright protection, uniqueness and exclusivity in AI-generated elements are not guaranteed. A usage licence does not transfer ownership of the client’s underlying reference material.

When a full project refund is issued, the usage licence to all assets delivered under that refunded project is automatically revoked. The client must immediately cease use, remove those assets from ads, websites, marketplaces and other channels under its control, instruct its service providers to stop using them, and delete the delivered files and copies. No future exploitation is permitted. A copy retained solely where mandatory law requires legal evidence must remain inaccessible for commercial use. Client-owned source/reference materials and rights in unrelated paid projects are unaffected. Continued unauthorised use is subject to remedies permitted by law; no automatic penalty is imposed by this draft.

These commercial cancellation and guarantee provisions are distinct from statutory consumer rights. A consumer’s distance-service withdrawal right normally runs for 14 days from contract conclusion. Early service performance requires the required express request; loss of the service withdrawal right generally requires full performance and the necessary prior consent and acknowledgement. Digital content supplied without a tangible medium has separate express-consent, acknowledgement and confirmation requirements. Personalisation alone is not a blanket exception for a creative service. Mandatory information, refunds and remedies prevail. See Withdrawal & refunds.

Non-public briefs, unreleased products and reference material are confidential. Portfolio publication, identification of a client and use of a real person’s likeness require a separate written agreement covering the intended channels and any embargo; this website does not silently grant those permissions. Necessary subcontractors must follow appropriate confidentiality commitments. The parties must identify GDPR roles and, where required, conclude a data-processing agreement before sending personal data to production tools. AI provider disclosure, retention and lawful safeguards for any non-EEA transfers must be agreed; a general acknowledgement is not a substitute. See Privacy & GDPR.

A material breach may permit termination after written notice and [BREACH_REMEDY_WINDOW], subject to mandatory law. Any cancellation charge must reflect the agreed lawful terms and cannot override the execution-refund guarantee or consumer rights. Proposed B2B liability cap: [LIABILITY_CAP, SUBJECT TO REVIEW]. Any exclusion, force-majeure condition or consequential-loss limitation requires specific legal review. Nothing excludes fraud, deliberate misconduct or liability that cannot lawfully be excluded.

Romanian law is proposed, without removing mandatory protections available to EU consumers in their country of habitual residence or applicable rights to local courts. First send concerns to cosmin@raikorastudio.com. Consult ANPC, ANPC SAL or EU consumer redress information. The former ODR/SOL platform is closed. The signed agreement must state the competent dispute process and addresses; this draft creates no exclusive consumer forum.

Any signed project brief must be read together with these completed terms and applicable law. Changes require written agreement. A specific negotiated term prevails only where lawful; no term removes mandatory consumer rights. A qualified professional must review this draft, the completed placeholders, tax treatment, consumer language requirements and the actual production workflow before use.